Gratitude Stream Support

Reflect, Appreciate, Grow.

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Have questions, feedback, or need help? We'd love to hear from you.

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Frequently Asked Questions

How do I create a gratitude entry?
Open the app and tap on the "Today" tab. You can write as many gratitude entries as you'd like throughout the day. Each entry is saved automatically.
What's included in the Unlimited subscription?
Unlimited gives you access to 30-day, yearly, and custom date range reflections, plus AI-generated artwork based on your gratitude themes.
How do I manage my subscription?
Go to Settings in the app and tap "Manage Subscription" to view, modify, or cancel your subscription through the App Store.
How do I restore my purchases?
Go to Settings and tap "Restore Purchases". This will sync your subscription status if you've reinstalled the app or switched devices.
Is my data private?
Yes. Your gratitude entries are stored securely and are never shared with third parties. We only use your data to provide the app's features.

Privacy Policy

Effective Date: January 4, 2026

Introduction

Gratitude Stream ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

Account Information: When you create an account, we collect your username and a securely hashed version of your password. We do not store your password in plain text.

Gratitude Entries: We store the gratitude entries you create, including text content, dates, and any themes or categories associated with them.

Usage Data: We may collect anonymous usage statistics to improve the app experience.

How We Use Your Information

We use your information to:

Third-Party Services

OpenAI: We use OpenAI's services to generate AI summaries and artwork. Your gratitude themes may be processed by OpenAI to create personalized content. We do not share your account's personal identifiers (like your username) with OpenAI. OpenAI's privacy policy applies to this processing.

RevenueCat: We use RevenueCat to manage subscriptions. RevenueCat processes subscription data in accordance with their privacy policy.

Apple App Store: Subscription payments are processed through Apple. Apple's privacy policy applies to payment processing.

Data Storage and Security

Your data is stored securely on our servers. We use industry-standard security measures including encryption and secure authentication to protect your information. Your password is hashed using SHA-256 encryption and is never stored in plain text.

Data Retention and Deletion

We retain your data for as long as your account is active. You may permanently delete your account and all associated personal data (including gratitude entries and account information) at any time through the Settings menu within the app. Alternatively, you may request deletion by contacting us at WindsorCreativeLabs@gmail.com.

Note: If you have an active subscription, deleting your account does not automatically cancel your subscription through Apple. You must manage your subscriptions in your App Store account settings.

Your Rights

You have the right to:

Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at WindsorCreativeLabs@gmail.com.

Terms of Use

Effective Date: January 7, 2026

Acceptance of Terms

By downloading or using Gratitude Stream (the "App") you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not access or use the App.

Eligibility and Accounts

The App is intended for individuals 13 years of age or older. You are responsible for safeguarding your login credentials and for all activity under your account.

Subscriptions and Billing

The App offers an optional Gratitude Stream Unlimited subscription for $1.99 per month or $21.49 per year, billed via Apple In-App Purchase and managed by RevenueCat. Subscriptions auto-renew unless canceled at least 24 hours before the current term ends; manage or cancel in your Apple ID settings, as we cannot cancel for you and do not issue refunds for partial periods.

Acceptable Use

Use the App only for personal journaling and mindfulness. Do not interfere with security, attempt to access other users' data, or use the App to create unlawful, harmful, or infringing content.

User Generated Content (UGC)

Gratitude Stream is a private journaling app. However, you may not use the App to store or create content that is illegal, violent, or otherwise violates Apple's Safety Guidelines. We have a zero-tolerance policy for such material. We reserve the right to terminate accounts and remove any data that violates these legal standards.

Intellectual Property and Content Rights

We own all rights in the App, including the software, design, logos, and other materials. You retain ownership of your journal entries but grant us a limited license to process and store them so we can provide the App.

AI Features and Third-Party Services

The App uses OpenAI and other providers to generate summaries and artwork from your prompts, which may be inaccurate or incomplete. By using these features you consent to transmitting prompts to those providers under their own terms and privacy notices.

Disclaimers and Limitation of Liability

The App is provided "as is" without warranties of any kind to the fullest extent permitted by law. Our aggregate liability for any claim is limited to the greater of $50 or the amounts you paid in the twelve months before the claim.

Account Termination

We may suspend or terminate access for any breach of these Terms or misuse of the App. You may delete your account in Settings, which removes your journal data but does not cancel App Store subscriptions.

Changes and Contact

We may update these Terms from time to time and will post the revised version with a new effective date. Your continued use after changes become effective constitutes acceptance. For questions, contact us at WindsorCreativeLabs@gmail.com.